Relevance
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R
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Is the right content being trained?
- Is content aligned with the project goals?
- Is the content appropriate for the targeted audience?
- Will the content be used on the job immediately?
- Do we receive regular feedback on the content via training feedback/reporting?
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Effectiveness
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E
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Are we conveying the knowledge effectively?
- Is the delivery method appropriate for the targeted audience needs?
- Is the content engaging?
- Do the activities foster learning?
- Is the individual time to proficiency what we expect?
- Is the knowledge being retained as expected post deployment?
- Is the content packaged into “digestible” pieces?
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Efficiency
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E
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Are we doing it as quickly and cost effectively as appropriate?
- Is the development time appropriate for the content being delivered?
- Are the development, delivery and administration costs in line with expectations?
- Are we efficiently leveraging people, tools and content across sectors?
- Can the content be easily updated or modified in response to change in business?
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Sustainability
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S
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Is the delivery of the content consistent and repeatable?
- Is the content being delivered as designed consistently across each sector?
- Can the content be easily updated or modified in response to changes in the business environment?
- Do we anticipate frequent updates due to technology changes/customization?
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